All our members can access the Health Assured Support Helpline which is 0800 028 0199 they will be asked; what organisation are they from? All they need to answer is Liberal Democrats.
Our members can also download the My Healthy Advantage app at Google Playstore or the App store. That will give them access to a range of supporting resources. They will be asked for a code which is MHA173626 and then will be asked to register with their own details.
The service can also be accessed via desktop here. The username is wellbeing and the password is MakeMoonShed1
Health Assured are a great partner for our members as they are the same provider the Liberal Democrats use for employees.
Health Assured also has a robust and thorough safeguarding procedure which covers in detail the steps to be taken in the event of risk being identified. All helpline staff receive training and regular updates on their safeguarding/risk policy and procedure. In all instances, Health Assured respects their client’s right to confidentiality but also recognises the need and reserves the right to breach confidentiality in exceptional circumstances in line with the Data Protection Act and GDPR legislation 2018.