Liberal Democrats

I haven’t received my Lighthouse login.

A:

If you’ve been nominated as a Super User by your local party, have you or your local party notified the Member Services team? If not, please email [email protected] to let them know - they will let you know once they’ve added you and you will receive your login by email shortly after. 

If you’re a standard user, you will need to be added by one of your local party’s Super Users. You will then receive an automatic email with your logins. If they’ve added you but you haven’t received your login email, please check with them which email your account is registered to. They can change your login email by updating your primary email in your contact. 

Please check your junk folder. We have configured emails from Lighthouse so they shouldn’t go into your junk, but some email systems have stricter filters.   

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