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Learn how to use Lighthouse

Welcome to Lighthouse Training! 

In this course you will learn everything there is to know about the Membership Management system, Lighthouse.

We will take you through everything Lighthouse can do and how it makes managing the membership of your local party easier. 

You don’t have to do all the courses in one go, you can take your time and work through them at your own pace.

At the end of each section, there is a short task to help you get familiar with the system.

Modules 1 -15

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What is Lighthouse?

Learn about what Lighthouse is and how it works with other systems we use

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Getting started with Lighthouse

Learn how to log in and set up your two-factor authentification

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Data protection

Get to know what steps you need to take to stay GDPR compliant when using Lighthouse

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Understanding your dashboard

Learn what you can see on your dashboard and how to customise it

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Understanding your organisation

Learn how to keep your organisation details up to date

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Managing your contacts

Learn how to view and edit your contacts

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Understanding your contacts

Learn about payment statuses and membership types

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Updating membership data

Learn how to change contact preferences and when to mark members as refused to renew

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Managing branches

Learn how to create branches and add contacts to them

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Managing roles

Learn how to add and edit different party roles

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Managing finances

Learn how to record donations and submit your PPERA returns

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Managing users

Learn how to add and remove users and control user accesses

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Managing reports

Learn how to create reports and update them

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Reporting a problem

Learn how to report a problem and keep track of its progress

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Managing candidates & selections

Learn how to use Lighthouse to manage selection processes on Lighthouse

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Get Lighthouse accredited - Take the test

Useful links & information

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Log in to Lighthouse

Follow this link to the Lighthouse log-in page

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User manual

Find the Lighthouse user guide here

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Guides

Find the Lighthouse guide documents here

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Geek sheets

Find out more about the data fields in Lighthouse and what they mean

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Process guides

Find the process guides to aid you with some of the common processes on Lighthouse

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FAQs

Find frequently asked questions and their answers about Lighthouse here

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Lighthouse Training Videos

Watch the recorded training sessions on Lighthouse here

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Training slides

Find the training slides on using Lighthouse here

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