Liberal Democrats

Complaints Procedure Guidance

The Party's Independent Complaints Process operates within Complaints Procedures as agreed at Federal Conference.

At Autumn Conference 2021, the Federal Party voted to update the procedures to improve efficiency & overall user experience of the complaints process based on feedback from a wide range of participants.

For the Complaints Procedures covering 14th September 2019 to 19th September 2021 please see here.

For the Complaints Procedures covering 20th September 2021 to 12th March 2022 please see here.

For the Complaints Procedures covering 13th March 2022 to date please see here.

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