Rail ticket office closures: Elderly and vulnerable must not be “abandoned on station platform” 

31 Jul 2023

EMBARGO: For Immediate Release

Responding to the news that the consultation on rail ticket office closures is set to be extended until 1 September, LiberalDemocrat Transport spokesperson Wera Hobhouse said:

“This is a crucial opportunity for the government and rail companies to listen to the public and rethink these plans.

“Communities across the country are deeply worried about the impact ticket office closures could have. Elderly and vulnerable passengers must not be abandoned on the station platform without the help they need.

“Many people will still need to speak to someone in person, whether that's buying tickets, help if trains are delayed or cancelled or advice about how to continue their journey. It is therefore vital that major stations remain staffed from the first to last trains, to ensure that passengers can get assistance if they need it. 

“The Conservatives also need to come up with a proper plan to resolve the strikes, make tickets cheaper for everyone and get people back using our railways.”


Notes to Editor:

First reported by the Mirror here.




Desks a computers in front of a wall painted with the bird of liberty

Back to press releases

A person using a laptop

Contact the press office


This website uses cookies

Like most websites, this site uses cookies. Some are required to make it work, while others are used for statistical or marketing purposes. If you choose not to allow cookies some features may not be available, such as content from other websites. Please read our Cookie Policy for more information.

Essential cookies enable basic functions and are necessary for the website to function properly.
Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
Marketing cookies are used by third parties or publishers to display personalized advertisements. They do this by tracking visitors across websites.