Corporate Services Administrator

Responsible to: Operations Manager

Salary: From £28,860 pro-rata

Benefits: 3% Employer Pension Contribution; 28 days of holiday pro-rata + bank holidays

Tenure: Permanent

Hours: Part time, 20 hours per week, 10:00 - 15:00 Monday - Thursday

Location: Office-Based in Central London

Purpose of Job

As the third largest party in British politics, smooth operational logistics, robust data management, and reliable internal IT support are essential to keeping our teams running and winning campaigns. The Corporate Services Administrator works at the heart of our operations, ensuring our data systems remain accurate and secure, our day-to-day office logistics run seamlessly, and internal technical support requests are triaged efficiently.

Reporting to the Operations Manager, the successful candidate will provide essential hands-on administrative and operational support across the organisation. This role is ideal for a highly organised, detail-oriented professional who enjoys problem-solving, maintaining systems, and providing exceptional operational support to internal colleagues and external stakeholders.

Key Responsibilities

Data Input & Records Management

• Maintain and update internal databases, spreadsheets, and systems with accurate, timely information.
• Perform routine data audits and cleanup to preserve high standards of data integrity and GDPR compliance.
• Assist in generating internal reports, operational metrics, and analytics for department leads.
• Support document management processes, ensuring physical and digital files are organized, accessible, and archived according to company policies.

Office Organisation & Logistics

• Oversee day-to-day office operational logistics, maintaining a clean, efficient, and well-resourced working environment while managing internal and external storage.
• Coordinate room bookings, travel and hotel management, catering, AV setup, and materials for internal and external meetings, workshops, and events.
• Manage stock levels for office supplies, stationery, kitchen provisions, and IT peripherals; manage purchase orders and vendor deliveries.
• Assist with health and safety procedures, with training provided to be a fire warden.

Tech Ticketing & First-Line IT Assistance

• Act as the primary administrator for the internal IT helpdesk/ticketing system, logging, triaging, and prioritizing requests.
• Escalate complex technical tickets to external IT partners or specialist technical leads, tracking issues through to resolution.
• Assist with onboarding and offboarding tech logistics, including issuing hardware, setting up user accounts, and collecting equipment.

Operational Support & Administration

• Provide ad-hoc administrative support to the broader operations, People and Culture, and leadership teams as required.
• Handle general incoming inquiries in person, via email or post, and the shared administrative inbox.
• Support administration of operational spend, including credit card reconciliations, and online purchasing account management.
• Provide internal communications for any operational updates, projects or alerts.

Person Specification

Essential

• Administrative Experience: Proven experience in a fast-paced administrative, operations, or office support role.
• Ability to work from HQ: This role is required to work in person on site at our London HQ 4 days per week.
• Data Accuracy: High attention to detail with demonstrated experience in data entry and spreadsheet maintenance (e.g., MS Excel, Google Sheets).
• Technical Aptitude: Tech literate with experience managing tech support tickets or helpdesk queues, paired with basic IT troubleshooting skills (Microsoft 365, Google Workspace, IT ticketing platforms).
• Organisational Skills: Outstanding time management, task prioritisation, and multi-tasking skills under minimal supervision.
• Communication & Collaboration: Excellent written and verbal communication skills with a professional customer-service approach to internal and external stakeholders.
• Problem-Solving: Proactive, adaptable mindset with a natural aptitude for resolving practical and logistical challenges.

Desirable

• Experience using modern ticketing systems, primarily Connect.
• Prior experience dealing with facilities management, equipment inventories, or office supply procurement.
• Understanding of data protection principles (GDPR). Training will also be provided.
• First Aid or Fire Warden qualification (or willingness to train).

How to apply

All applicants must have the unrestricted, legal right to live and work in the UK. Please note that we are currently unable to offer visa sponsorship for this role. 

To submit an application, please email recruitment@libdems.org.uk, attaching:

1. A copy of your CV, including complete work history
2. A Covering Letter: no more than one page of A4 in length, indicating clearly how your experience and skills meet the criteria stated in the job and person specification
3. A completed diversity monitoring form
4. Please ensure we have the means to contact you by phone and email

We will be reviewing applications as they come in on a rolling basis. We will not notify applicants if their application has been unsuccessful at the shortlisting stage.

Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.

Please let us have details of your current salary and two referees including one from your current employer – if you would prefer us not to contact them until a later stage of the selection process, please let us know.

We will not notify applicants if their application has been unsuccessful at the shortlisting stage.

The Party believes it is essential to foster equity, equality, diversity and inclusion within our workforce. We want our employees to thrive in an environment where everyone is welcome and supported to achieve their potential. It is important to celebrate what makes us unique and that you feel valued, appreciated and free to be who you are.