This page was last updated on 10 October 2023
Below is the list of external service providers with the Liberal Democrats may share your personal data with for a variety of administrative, statistical, advertising and technical purposes. Where we share your personal data with these suppliers, we will do so under the terms of a Data Processing Agreement, or EU Model Contract where information is moved outside of the UK/EU.
| Name | Purpose | Data Collected or Shared | Categories of Data Subject | Privacy Policy |
| Amazon Web Services | Used for data processing and storage. | All categories of voter data including political opinions | Voters | Amazon Web Services |
| Bing Ads | We share data with Bing Ads make sure online adverts you may receive from us are relevant to your interests. | Email addresses, phone numbers, postcode | Members / Supporters | Bing Ads |
| BlueCube | BlueCube are our external IT Support provider; they have access to the Lib Dem network inlcuding servers and emails. | Staff data | Staff / Members / Supporters/ Anyone who emails Lib Dem HQ | BlueCube |
| Bookcheck | Bookcheck provide services related to Staff Payroll. | Staff data | Staff | Bookcheck |
| Cezanne | Cezanne is an external Human Resources Software used for monitoring annual leave/sickness. | Annual leave and sickness records, names, work email addresses | Staff | Cezanne |
| Connect / NGP VAN | Connect is the name of our electoral register database; it is hosted by a company called NGP VAN. | Political opinions from canvassing, surveys, petitions and casework and contact details. Appended demographic and modelled data. | Voters | NGP VAN |
| Cookiebot | Makes it easier for web users to control cookie preferences | IP Address | Website visitors | Cookiebot |
| Cymba | Provider for text-to-donate service | Mobile phone number | Individuals who donate via text | Cymba |
| DocuSign | Online contract signing | Name and email address | Staff and members | DocuSign |
| EARS | EARS is an electoral register database. | Political opinions from canvassing, surveys, petitions and casework and contact details | Voters | |
| Eventcube | Online ticketed events with registration and payment functionality | Event attendee contact details and payment information | Members & supporters | Eventcube |
| Eventsair | Platform for managing the Liberal Democrats Conferences | Conference attendee contact details, commercial and exhibitor contact details, payment information, access requirements (potential special category data) | Members, Supporters, Staff, Commercial (any individual registered for a conference who is either working or attending) | Eventsair |
| Eventsforce | Eventsforce is the database we use to manage Lib Dem Conference. | Conference attendee contact details, and health and disability information | Conference attendees | Eventsforce |
| Facebook Ads | We share data with Facebook Ads to make sure online adverts you may receive from us are relevant to your interests. | Email addresses, phone numbers, postcode | Facebook users | |
| Fasthosts | Website hosting facility. | Contact details, IP addresses | Website users | Fasthosts |
| Flickr | Flickr is a image hosting platform - we use it to publicly host images we produce which include images of members of the public, and Liberal Democrat members and supporters. | Images of individuals | Individuals, members and supporters who appear in video footage | Flickr |
| Go Cardless | Payment processor | Payment information | Anyone who makes a payment to the Lib Dems | Go Cardless |
| Google Ads | We share data with Goodle Ads to make sure online adverts you may receive from us are relevant to your interests. | Email addresses, phone numbers, postcode | Website visitors | Adwords |
| Google Analytics | Website analytics. | Details of your visits to our websites | Website visitors | Google Analytics |
| Google Docs | Software suite of Apps (Docs/Sheets/Slides/Forms) | All categories of personal data, financial transaction detail, voter ID number | Members and supporters, voters, staff. | G Suite |
| Go To Meeting | Online collaboration tool | Name, email address | Members, staff | Go To Meeting |
| G Suite | Cloud computing, productivity and collaboration tools (N.B. you must NOT use G Suite for sending bulk emails) | All categories of personal data, financial transaction detail, voter ID number, email content | Members, supporters, staff and individuals in contact with us | G Suite |
| Flick | Online learning/training platform | Name, email address | Staff | Flick |
| Hoowla | Case management software used for the Party complaints handling process. | All categories of personal data | Members, staff and individuals raising the complaints | Hoowla |
| Income Systems | We use Income Systems as a salary payment processor. | Contact, banking and transaction details | Staff | Income Systems |
| Instagram is a video and image social network - we use it to publicly host videos and images we produce which include images of members of the public, and Liberal Democrat members and supporters. | Images of individuals | Individuals, members and supporters who appear in video footage or photos | ||
| Loudspeek | Loudspeek makes it is easier for you to find and interact with your elected representatives | Name, postcode | Anyone who enters their details to find their MP | Loudspeek |
| Mango | We use Mango as an outsourced call centre provider. | Limited voter records for the individual being contacted presented one household at a time | Voters | Mango |
| Mailchimp | Mailchimp is a bulk email provider used to keep you up to date with our work if you have opted in to receiving emails from us. | Contact details, political opinions | Members and supporters and individuals signed up for email contact | Mailchimp |
| Microsoft 365 | Software suite of apps (Word, PowerPoint, Outlook, Excel etc) | All categories of personal data, financial transaction detail, voter ID number | Members and supporters, voters, staff. | Microsoft |
| Mi-Voice | My Voice is external voting software use for internal elections. | Members' contact details | Members | Mi-Voice |
| NationBuilder | NationBuilder is an online campaign platform used for payment processing of regular donations. | Name and financial data for making donations | Members, supporters, donors | NationBuilder |
| Navision | Accounting software. | Contact, banking and transaction details | Contractors and service providers | Navision |
| OpenSlides | Conference meeting tool. | Name, email address | Members and supporters who attend an online conference | OpenSlides |
| OwnBackup | OwnBackup provide cloud back up services for our systems. | Contact details, donations, political opinions, members personal data, including special category data | Members and supporters | OwnBackup |
| Prater Raines | Prater Raines is a campaigning platform used to host websites, send emails and manage campaigns. | Contact details, donations, political opinions, images of individuals | Members, supporters and individuals signed up for email contact | Prater Raines |
| Quickbooks | Accounting tool | Financial transaction details | Anyone who makes a payment/donation to the party | Quickbooks |
| Raisers Edge (Blackbaud) | Raisers Edge hosts our major donor database. | Donor contact details, donations | Donors | Blackbaud |
| Registr | Digital scanning software for council documents produced only as PDFs. | Marked register data | Voters | Registr |
| Render | Hosting of ecommerce web pages. | The data stored on Render is analytics and performance data that we use to ensure the service is working well | Anyone who interacts with our website - members, public, donors | Render |
| Sage Accounting | Accounting software. | All categories of personal data including financial data and NI number | Donors, staff, members | Sage |
| Sage Pay | Payment processor. | Contact, banking and transaction details | Donors | Sage Pay |
| Salesforce | Salesforce is our membership and donor relationship management database | Contact information, donation records, members personal data, including special category data | Members | Salesforce |
| ShredIt | Confidential waste disposal - hard copy data only | Potential - all categories of personal data | Members, Supporters, Volunteers, Staff, Donors, Voters, Suppliers | ShredIt |
| Simplyhealth | Employee health and wellbeing plans | Names, contact information, personal data which may include special category data if disclosed by the employee | Staff | Simplyhealth |
| Skedda | Desk and meeting room online booking system | Names | Staff | Skedda |
| Slack | Online collaboration tool | Names, contact information | Members and staff | Slack |
| SmartSurvey | We use SmartSurveys to host surveys where we may ask you to input your personal data. | Contact details, political opinions | Anyone who enters their personal data into a survey | SmartSurvey |
| Snapchat Ads | We share data with Snapchat Ads to make sure online adverts you may receive from us are relevant to your interests. | Email addresses, phone numbers, postcode | Snapchat users | Snapchat |
| SocialMediaCheck | Prospective Parliamentary Candidate due diligence process. | Email addresses, phone numbers, social media accounts review, potential for all categories of personal data. | Prospective Parliamentary Candidates | SocialMediaCheck |
| Sponge. | We use Sponge as an online learning/training supplier. | Name, email address, job title (for staff). | Staff and Members | Sponge. |
| Stratcom | We use Stratcom as an outsourced call centre provider. | Names and phone numbers | Voters | Stratcom |
| Tangerine | We use Tangerine as an outsourced call centre provider. | Limited voter records for the individual being contacted presented one household at a time. | Voters | Tangerine |
| Telebells | We use Telebells as an outsourced call centre provider. | Limited voter records for the individual being contacted presented one household at a time | Voters | |
| Think Publishing | Publishing Members' magazine. | Contact details | Members | Think Publishing |
| Typeform | We use Typeform to host surveys where we may ask you to input your personal data. | Contact details, political opinions | Individuals who input personal data into one of our surveys | Typeform |
| Vimeo | Vimeo is a video hosting platform - we use it to publicly host videos we produce which include images of members of the public, and Liberal Democrat members and supporters. | Images of individuals | Individuals, members and supporters who appear in video footage | Vimeo |
| Vivid Broadcast | Events broadcasting company for Liberal Democrat online conferences | Name, email address, contact number | Members, supporters and staff | |
| World Pay UK | Payment processor. | Contact, banking and transaction details | Donors | World Pay |
| Xero | Accounting software | Contact, banking and transaction details | Donors | Xero |
| YouCanBookMe | Calendar booking & scheduling platform | Names, email address | Members and supporters | |
| Your Web Solutions | Your Web Solutions is a campaigning platform | Contact details, donations, political opinions | Members and supporters | Your Web Solutions |
| YouTube | Youtube is a video hosting platform - we use it to publicly host videos we produce which include images of members of the public, and Liberal Democrat members and supporters. | Images of individuals | Individuals, members and supporters who appear in video footage | YouTube |
| Zendesk | Case Management System | Contact details, message content | Anyone who contacts the Lib Dems | Zendesk |
| Zoom | Video meeting tool | Name, image | Anyone who attends a Lib Dem meeting via Zoom | Zoom |
| Name | Purpose | Data Shared |
| Acanthus Press | Printer | Name and address |
| Bishops | Printer | Name and address |
| CFH Docmail Ltd | Printer | Name and address |
| Character Graphics | Printer | Name and address |
| Corsham Print | Printer | Name and address |
| Dawleys | Printer | Name and address |
| Eight Days a Week Print Solutions (EDWPS) | Printer | Name and address |
| Election Workshop | Printer | Name and address |
| Evolution | Printer | Name and address |
| Fleur Graphics / Print | Printer | Name and address |
| GMP | Printer | Name and address |
| GNC Print | Print Society | Name and address |
| Kingfisher | Printers (Membership Packs) | Name and address |
| Lazar Print | Printer | Name and address |
| LPS | Printer | Name and address |
| Mainstream Direct | Conference Mailing House | Name and address |
| MBA Group | Printer | Name and address |
| MBM Print | Printer | Name and address |
| North Yorkshire Printing Services Limited | Printer | Name and address |
| OnePost | Postage (related to Park Comms) | Name and address |
| Paragon | Printer | Name and address |
| Park Communications | Printers (Direct Mail and Party conference literature) | Name and address |
| Phase Print Limited | Printer | Name and address |
| PM Solutions | Printer | Name and address |
| Postworks Limited | Printer | Name and address |
| Print and Digital Media | Printer | Name and address |
| Printech Europe | Printer | Name and address |
| Route 1 Fulfilment | Direct Mail (Conference pack distributor) | Name and address |
| Royal Mail | Postage | Name and address |
| SievMK | Printer | Name and address |
| Solopress (AGA Print) | Printer | Name and address |
| Stannp.com | Direct mail / Campaigns | Name and address |
| Tradeprint.co.uk | Printer | Name and address |
| Trojan Mailing Ltd | Printer | Name and address |
| WDM Online | Printer | Name and address |
| Whittington Moor Print Works | Printer | Name and address |