This page was last updated on 10 October 2023
Below is the list of external service providers with the Liberal Democrats may share your personal data with for a variety of administrative, statistical, advertising and technical purposes. Where we share your personal data with these suppliers, we will do so under the terms of a Data Processing Agreement, or EU Model Contract where information is moved outside of the UK/EU.
Name | Purpose | Data Collected or Shared | Categories of Data Subject | Privacy Policy |
Amazon Web Services | Used for data processing and storage. | All categories of voter data including political opinions | Voters | Amazon Web Services |
Bing Ads | We share data with Bing Ads make sure online adverts you may receive from us are relevant to your interests. | Email addresses, phone numbers, postcode | Members / Supporters | Bing Ads |
BlueCube | BlueCube are our external IT Support provider; they have access to the Lib Dem network inlcuding servers and emails. | Staff data | Staff / Members / Supporters/ Anyone who emails Lib Dem HQ | BlueCube |
Bookcheck | Bookcheck provide services related to Staff Payroll. | Staff data | Staff | Bookcheck |
Cezanne | Cezanne is an external Human Resources Software used for monitoring annual leave/sickness. | Annual leave and sickness records, names, work email addresses | Staff | Cezanne |
Connect / NGP VAN | Connect is the name of our electoral register database; it is hosted by a company called NGP VAN. | Political opinions from canvassing, surveys, petitions and casework and contact details. Appended demographic and modelled data. | Voters | NGP VAN |
Cookiebot | Makes it easier for web users to control cookie preferences | IP Address | Website visitors | Cookiebot |
Cymba | Provider for text-to-donate service | Mobile phone number | Individuals who donate via text | Cymba |
DocuSign | Online contract signing | Name and email address | Staff and members | DocuSign |
EARS | EARS is an electoral register database. | Political opinions from canvassing, surveys, petitions and casework and contact details | Voters | |
Eventcube | Online ticketed events with registration and payment functionality | Event attendee contact details and payment information | Members & supporters | Eventcube |
Eventsair | Platform for managing the Liberal Democrats Conferences | Conference attendee contact details, commercial and exhibitor contact details, payment information, access requirements (potential special category data) | Members, Supporters, Staff, Commercial (any individual registered for a conference who is either working or attending) | Eventsair |
Eventsforce | Eventsforce is the database we use to manage Lib Dem Conference. | Conference attendee contact details, and health and disability information | Conference attendees | Eventsforce |
Facebook Ads | We share data with Facebook Ads to make sure online adverts you may receive from us are relevant to your interests. | Email addresses, phone numbers, postcode | Facebook users | |
Fasthosts | Website hosting facility. | Contact details, IP addresses | Website users | Fasthosts |
Flickr | Flickr is a image hosting platform - we use it to publicly host images we produce which include images of members of the public, and Liberal Democrat members and supporters. | Images of individuals | Individuals, members and supporters who appear in video footage | Flickr |
Go Cardless | Payment processor | Payment information | Anyone who makes a payment to the Lib Dems | Go Cardless |
Google Ads | We share data with Goodle Ads to make sure online adverts you may receive from us are relevant to your interests. | Email addresses, phone numbers, postcode | Website visitors | Adwords |
Google Analytics | Website analytics. | Details of your visits to our websites | Website visitors | Google Analytics |
Google Docs | Software suite of Apps (Docs/Sheets/Slides/Forms) | All categories of personal data, financial transaction detail, voter ID number | Members and supporters, voters, staff. | G Suite |
Go To Meeting | Online collaboration tool | Name, email address | Members, staff | Go To Meeting |
G Suite | Cloud computing, productivity and collaboration tools (N.B. you must NOT use G Suite for sending bulk emails) | All categories of personal data, financial transaction detail, voter ID number, email content | Members, supporters, staff and individuals in contact with us | G Suite |
Flick | Online learning/training platform | Name, email address | Staff | Flick |
Hoowla | Case management software used for the Party complaints handling process. | All categories of personal data | Members, staff and individuals raising the complaints | Hoowla |
Income Systems | We use Income Systems as a salary payment processor. | Contact, banking and transaction details | Staff | Income Systems |
Instagram is a video and image social network - we use it to publicly host videos and images we produce which include images of members of the public, and Liberal Democrat members and supporters. | Images of individuals | Individuals, members and supporters who appear in video footage or photos | ||
Loudspeek | Loudspeek makes it is easier for you to find and interact with your elected representatives | Name, postcode | Anyone who enters their details to find their MP | Loudspeek |
Mango | We use Mango as an outsourced call centre provider. | Limited voter records for the individual being contacted presented one household at a time | Voters | Mango |
Mailchimp | Mailchimp is a bulk email provider used to keep you up to date with our work if you have opted in to receiving emails from us. | Contact details, political opinions | Members and supporters and individuals signed up for email contact | Mailchimp |
Microsoft 365 | Software suite of apps (Word, PowerPoint, Outlook, Excel etc) | All categories of personal data, financial transaction detail, voter ID number | Members and supporters, voters, staff. | Microsoft |
Mi-Voice | My Voice is external voting software use for internal elections. | Members' contact details | Members | Mi-Voice |
NationBuilder | NationBuilder is an online campaign platform used for payment processing of regular donations. | Name and financial data for making donations | Members, supporters, donors | NationBuilder |
Navision | Accounting software. | Contact, banking and transaction details | Contractors and service providers | Navision |
OpenSlides | Conference meeting tool. | Name, email address | Members and supporters who attend an online conference | OpenSlides |
OwnBackup | OwnBackup provide cloud back up services for our systems. | Contact details, donations, political opinions, members personal data, including special category data | Members and supporters | OwnBackup |
Prater Raines | Prater Raines is a campaigning platform used to host websites, send emails and manage campaigns. | Contact details, donations, political opinions, images of individuals | Members, supporters and individuals signed up for email contact | Prater Raines |
Quickbooks | Accounting tool | Financial transaction details | Anyone who makes a payment/donation to the party | Quickbooks |
Raisers Edge (Blackbaud) | Raisers Edge hosts our major donor database. | Donor contact details, donations | Donors | Blackbaud |
Registr | Digital scanning software for council documents produced only as PDFs. | Marked register data | Voters | Registr |
Render | Hosting of ecommerce web pages. | The data stored on Render is analytics and performance data that we use to ensure the service is working well | Anyone who interacts with our website - members, public, donors | Render |
Sage Accounting | Accounting software. | All categories of personal data including financial data and NI number | Donors, staff, members | Sage |
Sage Pay | Payment processor. | Contact, banking and transaction details | Donors | Sage Pay |
Salesforce | Salesforce is our membership and donor relationship management database | Contact information, donation records, members personal data, including special category data | Members | Salesforce |
ShredIt | Confidential waste disposal - hard copy data only | Potential - all categories of personal data | Members, Supporters, Volunteers, Staff, Donors, Voters, Suppliers | ShredIt |
Simplyhealth | Employee health and wellbeing plans | Names, contact information, personal data which may include special category data if disclosed by the employee | Staff | Simplyhealth |
Skedda | Desk and meeting room online booking system | Names | Staff | Skedda |
Slack | Online collaboration tool | Names, contact information | Members and staff | Slack |
SmartSurvey | We use SmartSurveys to host surveys where we may ask you to input your personal data. | Contact details, political opinions | Anyone who enters their personal data into a survey | SmartSurvey |
Snapchat Ads | We share data with Snapchat Ads to make sure online adverts you may receive from us are relevant to your interests. | Email addresses, phone numbers, postcode | Snapchat users | Snapchat |
SocialMediaCheck | Prospective Parliamentary Candidate due diligence process. | Email addresses, phone numbers, social media accounts review, potential for all categories of personal data. | Prospective Parliamentary Candidates | SocialMediaCheck |
Sponge. | We use Sponge as an online learning/training supplier. | Name, email address, job title (for staff). | Staff and Members | Sponge. |
Stratcom | We use Stratcom as an outsourced call centre provider. | Names and phone numbers | Voters | Stratcom |
Tangerine | We use Tangerine as an outsourced call centre provider. | Limited voter records for the individual being contacted presented one household at a time. | Voters | Tangerine |
Telebells | We use Telebells as an outsourced call centre provider. | Limited voter records for the individual being contacted presented one household at a time | Voters | |
Think Publishing | Publishing Members' magazine. | Contact details | Members | Think Publishing |
Typeform | We use Typeform to host surveys where we may ask you to input your personal data. | Contact details, political opinions | Individuals who input personal data into one of our surveys | Typeform |
Vimeo | Vimeo is a video hosting platform - we use it to publicly host videos we produce which include images of members of the public, and Liberal Democrat members and supporters. | Images of individuals | Individuals, members and supporters who appear in video footage | Vimeo |
Vivid Broadcast | Events broadcasting company for Liberal Democrat online conferences | Name, email address, contact number | Members, supporters and staff | |
World Pay UK | Payment processor. | Contact, banking and transaction details | Donors | World Pay |
Xero | Accounting software | Contact, banking and transaction details | Donors | Xero |
YouCanBookMe | Calendar booking & scheduling platform | Names, email address | Members and supporters | |
Your Web Solutions | Your Web Solutions is a campaigning platform | Contact details, donations, political opinions | Members and supporters | Your Web Solutions |
YouTube | Youtube is a video hosting platform - we use it to publicly host videos we produce which include images of members of the public, and Liberal Democrat members and supporters. | Images of individuals | Individuals, members and supporters who appear in video footage | YouTube |
Zendesk | Case Management System | Contact details, message content | Anyone who contacts the Lib Dems | Zendesk |
Zoom | Video meeting tool | Name, image | Anyone who attends a Lib Dem meeting via Zoom | Zoom |
Name | Purpose | Data Shared |
Acanthus Press | Printer | Name and address |
Bishops | Printer | Name and address |
CFH Docmail Ltd | Printer | Name and address |
Character Graphics | Printer | Name and address |
Corsham Print | Printer | Name and address |
Dawleys | Printer | Name and address |
Eight Days a Week Print Solutions (EDWPS) | Printer | Name and address |
Election Workshop | Printer | Name and address |
Evolution | Printer | Name and address |
Fleur Graphics / Print | Printer | Name and address |
GMP | Printer | Name and address |
GNC Print | Print Society | Name and address |
Kingfisher | Printers (Membership Packs) | Name and address |
Lazar Print | Printer | Name and address |
LPS | Printer | Name and address |
Mainstream Direct | Conference Mailing House | Name and address |
MBA Group | Printer | Name and address |
MBM Print | Printer | Name and address |
North Yorkshire Printing Services Limited | Printer | Name and address |
OnePost | Postage (related to Park Comms) | Name and address |
Paragon | Printer | Name and address |
Park Communications | Printers (Direct Mail and Party conference literature) | Name and address |
Phase Print Limited | Printer | Name and address |
PM Solutions | Printer | Name and address |
Postworks Limited | Printer | Name and address |
Print and Digital Media | Printer | Name and address |
Printech Europe | Printer | Name and address |
Route 1 Fulfilment | Direct Mail (Conference pack distributor) | Name and address |
Royal Mail | Postage | Name and address |
SievMK | Printer | Name and address |
Solopress (AGA Print) | Printer | Name and address |
Stannp.com | Direct mail / Campaigns | Name and address |
Tradeprint.co.uk | Printer | Name and address |
Trojan Mailing Ltd | Printer | Name and address |
WDM Online | Printer | Name and address |
Whittington Moor Print Works | Printer | Name and address |